Young Homes, Kellyville ‐ NSW, has won the 2017 Australian Achiever Award for Australia’s Architect Services, Building Design, Building Construction & Interior Design Services category, having previously won this distinction in 2003, 2010 and 2015.
Now in their 20th year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from companies’ own clients – and are therefore an indication of a well run, healthy business, worthy of patronage. The award focuses on seven criteria, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception.
The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. Young Homes achieved a 99.58% overall score for Customer Service and Relations, topping all other Australia Architect Services, Building Design, Building Construction & Interior Design Services businesses. The 2017 Australian Achiever Award proves Young Homes delivers on the promise of customer satisfaction.
Established in 1952, Young Homes was originally conceived by the grandfather of current owner, Dean Young. As a third generation, family operated, home design and construction business, they have been around long enough to create not just one, but two and three homes for some repeat clients over the years. The business specialises in custom designing and building homes specifically to suit a customer’s needs.